Falcon Mortgage, Inc. specializes in creating happy clients. Here’s what a few have to say:
I considered reaching out to my credit union for my mortgage loan as I’ve been with them for more than a decade. I’m so glad I didn’t. The availability of Rick and Kathy to talk me through each step, answer my questions and calm my nerves was invaluable. My sincerest thanks to you both!
~ Erin P., Etters, PA
I have had literally dozens of mortgages, and this has to be the first one I truly looked forward to and enjoyed engaging the Lender. From the very start, Rick identified and understood my priorities and concerns and tailored a very competitive offer that was detailed and met all of my needs.
Kathy was very focused and efficient in handling the details and communicating with all parties. There was never a time when I could not get immediately in touch with Falcon Mortgage. I found the availability useful when pondering financial decisions while the mortgage was pending.
There really isn’t a single thing they could do to improve the service. They knocked it out of the park. Thank you Jim Wise for the referral.
~ Barry & Kari R., Camp Hill, PA
Rick and Kathy were outstanding to work with. They explained the whole process and made it very clear what they needed from us to get the job done. They kept in touch frequently to let us know their progress. We were on a tight time frame and we were amazed they were able to close in 3 weeks!
~ Bob & Robin P., Wormleysburg, PA
I really appreciate all your help in getting the financing for this home. I will and have actually today recommended you to someone else.You made the entire process seem so easy. I settled 20 days from the signing of the sales agreement! That’s Incredible!
~ Kim L., Middletown, PA
I want to thank you both at Falcon Mortgage for helping me successfully obtain my very first home. I am very thankful for all the hard work that was put forth when there were many stressful events that occurred and when circumstances kept changing. In under a month from start to finish for the home buying process, I am very pleased with the dedication put forth.
~ Jian C., Wilkes-Barre, PA
It was a pleasure working with both Rick and Kathy. Rick was super friendly, knowledgeable, and quick to respond. Rick was exceptional at explaining the “numbers” in a down to earth fashion without making us feel less than. Numbers are not my forté as I told Rick I come from an English background where letters and numbers should not mix (ha). I would definitely recommend Falcon to anyone and have already passed out a few of your cards. Jerry and I are not retiring in our current home, and Rick will be on the top of our list down the road when we purchase again. This was an OUTSTANDING experience.
~Mischelle & Jerry M., Shiremanstown, PA
Thank you, Thank you, Thank you, from the bottom of our hearts. Who knew that a phone call would set into motion the process and people we needed to secure our family’s dreams and goals? Your unwavering support, advice, and pep talks were absolutely critical to our ability to close on a beautiful home. We are forever thankful that we met you, and hope to become close neighbors and friends.
~Keith & Robyn N., Camp Hill, PA [VA mortgage]
It has been a year since we purchased our home with the help of the Falcon Mortgage team. Since our purchase, every week without fail, we have had a call from refinance brokers and every single one of them has said they could help us get a better deal on our mortgage. At first I would listen to what they had to say and go through the process, and without fail they would end up saying “Wow, you have a really great loan, I hate to say this, but I cant help you get a better deal..” I can only say thank you Falcon Mortgage for taking the time to help us, and what I thought was extensive questions and phone calls on my part, haha. You really helped my family and I, all 7 of us!
~Kevin & Amber C., Boiling Springs, PA
I thought the process went very smoothly and all my questions were answered. I would definitely recommend you to anyone I know who is looking for a mortgage. Thanks again.
~ Brad & Jennifer P., Enola, PA
Rick and Kathy were an absolute pleasure to work with as they helped us navigate obtaining a mortgage. They were not the first people we contacted when we began to explore the idea of selling our current home and buying a new one for our growing family but they were far and away the best. Initially we talked to a traditional bank and the person we spoke to could not have been less helpful to the point that we were very discouraged as to whether we could even afford a house in the price range we wanted. Falcon Mortgage was referred to us, and after one conversation with Rick our faith and enthusiasm were restored. Every step of the process was thorough and precise. The “sequence of events” checklist was a great help in keeping things organized and knowing what was coming next. Thank you very much Rick and Kathy for your exemplary performance. You’ve earned customers for life!
~ Bill & Lindsay A., Hummelstown, PA
Rick & Kathy took the time to explain things thoroughly and made the process easy.
~ Elizabeth T., Mechanicsburg, PA
We were so pleased with the care and service that we received with Falcon Mortgage! From start to finish, both Rick and Kathy made us feel like they had our best interests in mind. We were so impressed with the timeliness and attentiveness throughout the entire process. We love our new home and are so happy that we were able to work with Falcon Mortgage!
~ Megan & John W., Mount Holly Springs, PA
Kathy and Rick are a great team. Rick is very knowledgeable and good at finding low rates with good terms and fees. Kathy gets things done fast. I am a real estate investor and having a good broker on my team is tantamount to my success. Sellers can have high expectations, especially banks with foreclosures or short sales. Rick and Kathy help me to meet those expectations and get the properties that I want.
~ Jake and Pilar G., Mechanicsburg, PA
Angela and I BRAG about how amazing the Storbecks are at Falcon Mortgage. I have no issue telling people about the incredible service that we received and referring people to them. We heard about them by word of mouth and we continue to spread that. I wish I could have rated higher than 5.
~ Dana W. and Angela P., Newville, PA
We are very happy with Rick and Kathy of Falcon Mortgage because of their thoroughness and ability to explain everything to us and always being there when we needed help or a difficult question answered. So thank you both for your hard work and dedication through the whole process and if I hear of anyone looking for a home I will not hesitate to refer them to you guys. You did an outstanding job for us. Thank you so much.
~ Shane S. and Tricia T., Elizabethville, PA
Rick and Kathy went above and beyond to help me with my refinancing. Rick and Kathy moved heaven and earth to get the refinancing completed as quickly as possible.
~ William R., New Cumberland, PA
Kathy and Rick were the BEST part of the home buying process…..and of course the financials are the most intense. They made the financial process a breeze and I truly felt we were treated with the highest level of respect. They kept us informed every step of the way. And were immediate to respond to any and all questions we had. We cannot say enough good things about both of them. Honestly – I feel they are more like friends!! We will ALWAYS recommend them to friends who are in the buying process. Thank you so much Rick and Kathy!!
~Steve & Kathleen M., Palmyra, PA
Rick and Kathy were great to work with and were very quick to answer any questions or concerns. I appreciate the friendliness given to me and my family as this whole process can at times become stressful.
~Fran K. & Jenny S., Harrisburg, PA
I am so thankful to Falcon Mortgage for helping us obtain our VA Mortgage. The home purchase had many roadblocks with uncooperative sellers and realtors; Falcon was always there to give encouragement and support. I truly believe this kind of service can only come from a hometown company. I know they were busy working other loans, but always treated me as if I were their only client. I would highly recommend Falcon Mortgage to anyone!
~ Terri & Mike C., Enola, PA
While previously looking for a property, due to the fact that I am semi retired, I was basically told I was unable to get a loan. Through Rick & Kathy’s hard work and persistence, they were able to find a company that would put heavy emphasis on my credit rating and found me a loan with a competitive rate with a reputable company. Their hard work, persistence and transparency got me through all the little rough patches that occur in a complicated process such as this with their knowledge and hand holding. Thank you Rick and Kathy.
~ Steve Owen, Mechanicsburg, PA
We couldn’t be happier with Falcon Mortgage if we tried! You were knowledgeable, courteous, prompt, and professional. What could have been an endlessly stressful parade of paperwork was, in your hands, a very smooth process. We’re extremely satisfied with the quality of service we received, and we’ll be going out of our way to recommend you. Thanks!
~ Dan Wilhelm & Emily Hegedus, Halifax, PA
Rick and Kathy Storbeck are an excellent team. For being a first time home buyer they put all my worries and frustrations at ease. There were e-mails and phone calls back-to-back and they returned each of my phone calls in a timely manner.They kept me informed at all times with the step by step process as my loan was going through. The Storbecks got me and my family into a new home within 30 days. Their knowledge and professionalism was above and beyond. I would recommend and / or refer this team to anyone. Your satisfaction will be guaranteed. Thank you Rick and Kathy for helping fulfill my dream home.
~Damaris Sanchez and Tom Leone, Wilkes Barre, PA
Claire and I are very happy with the service you provided during the purchase of our first home. You constantly updated us with where we were in the steps and what we needed. You went over and above our expectations by e-mailing us as late as 10:30 PM regarding one of the steps. The degree of professionalism which you showed and the polite and fun demeanor you both had was very relaxing in stressful times. I have already handed out your business cards to family and friends. Thank you again for everything you did to help us get into our home.
~Amy Fritz, Middletown, PA
Our experience with Falcon Mortgage was excellent! Not only did we feel that our transaction was explained and handled with the highest degree of professionalism, but we felt like we were working with friends. Thank you for the excellent service and care with which you handled our loan!
~James & Kathleen Luciano, New Cumberland, PA
Rick & Kathy Storbeck are a professional, thorough, and personable team. They made this entire process a very pleasant experience. We would highly recommend Falcon Mortgage to anyone because they are trustworthy and have the knowledge and experience needed to provide the best possible service.
~ DeDe Foore & Michael Lehman, Mechanicsburg, PA [Conventional mortgage settled in one and a half weeks]
What a difference! This is not the first mortgage company I’ve dealt with over the years but it will be my last. Rick and Kathy went above and beyond to provide a worry-free, efficient refinance process for me. I was extremely impressed with the options Rick made available during my refinance process. He was able to find a mortgage solution that truly fit me and my particular situation. Rick and Kathy provided clear communication throughout the entire refinance process. I never once had to wait for an e-mail response or call back. It was amazing how quickly I was able to close on my new mortgage from the time I first contacted Rick. One thing for sure, Rick and Kathy make their clients their priority. I would highly recommend Falcon Mortgage, Inc. to anyone interested in a professional, efficient, customized mortgage experience. Thanks so much!!!
~Louise Furlong, Camp Hill, PA
I had a goal in mind. It wasn’t the most realistic goal, but it was my goal. I wanted to get my family into our new home before Christmas…we were moving from Washington State. I began my mortgage search with a very high quality bank, but they were not going to be able to accomplish mt Christmas goal. My Real Estate agent suggested I give Falcon Mortgage an opportunity, because they were offering personalized service that would streamline the process and, without delays, could likely meet my desired pre Christmas settlement/closing with Christmas 2.5 weeks away. First they stunned me with a jaw-droppingly low interest rate. I’ve come to very much respect that their market niche is an expertise in the art of information exchange. Through it all, we settled on the property on Dec. 23 and our household goods were delivered on Christmas Eve. Rick and Kathy…Falcon Mortgage…pulled off a Christmas miracle that my family and I will never forget! Thank you Thank you Thank you!!
~ Aaron Potter, Boiling Springs, PA [VA mortgage closed in 2 weeks]
Excellent customer service. We will definitely use your services again.
~ Bryan & Pamela Black, York, PA
My only comment is of praise for your business acumen, knowledge of services given, and professional but personal demeanor. I will be recommending everyone I know to your services.
~ Whitney Pickett, York, PA
Believe me when I say the level of customer service was outstanding. From day one Rick was always thorough, to the point, and honest. I never felt I was being coaxed into something I wasn’t sure about. My previous experience of working with a Mortgage Loan Officer left a very sour taste in my mouth and was actually one of the reasons we were hesitant to go through the home buying process again. Kathy and Rick quickly abolished all of those fears. I have really been impressed with the way they operate their business. Quick response times, very organized, set correct expectations and then exceeded them. I love their documents that outline the process. I’m actually trying to implement some of their customer service techniques into my own work. I work with a lot of customers who need to have the same kind of support I received from Falcon Mortgage and it wasn’t until working with Rick and Kathy at Falcon Mortgage that I came to realize what more I could be doing.
~ Handon Pickett, York, PA
I qualified for the loan on June 25th, completed the loan application with Rick in my apartment on June 30, and we closed where I took ownership of the property on July 22, less than 30 days later. One thing I really like about Falcon Mortgage is that Rick and Kathy Storbeck do it all. There is not one person to take the application and then the borrower never speaks to that individual again; another person becomes involved who does not know the borrower and frankly, does not care. That is the kind of stuff that most companies do and if the ball is dropped, nobody knows who did it, or if they do, they do not take responsibility for it, and the borrower is left in limbo. Falcon Mortgage is efficient, based on the turn-around time that was presented in my example. Rick goes the extra mile. An example is that he literally drove me to the bank I deal with in order to transfer funds from my IRA to my checking account , and then just the day before closing, again he drove me to the bank to get the cashier check after we knew exactly what the amount would be. NOTE: I am blind and Rick and Kathy Storbeck have been very accommodating to me in every way. He even learned how to line up my signature guide so that I could write properly on the line, all 80 pages. I know we both learned a lot through our association with each other. He learned basic Braille and I met a beautiful, caring couple. Please feel free to use my comments as advertisement, as I am completely satisfied with my experience with Falcon Mortgage.
~Kathy Long, proud owner of the house I wanted. Enola, PA
Rick and Kathy were wonderful to work with. Both explained the mortgage process and informed me of all steps involved in the process. Ricks expertise in the USDA process was exemplary . Along with their expertise in the financial process, both of these individuals were very personable and extremely easy to work with. They made my dream come true and for that I am very appreciative.
– Beth Villareal, Duncannon, PA
Rick and Kathy take the responsibility of getting a client the right mortgage personally, not just a mortgage, but the one that fits your needs They are a wonderful team! Professional in every sense of the word. They seamlessly guided me through the entire home buying process, and patiently answered all my questions. NOTHING will fall through the cracks with Falcon on your side. My situation had some oddities and Rick spent quite a bit of time making sure that I both had the perfect mortgage product for my situation and that I completely understood every detail. I would highly recommend Falcon to anyone looking for home financing,
– Frank Lentz, Camp Hill, PA
Rick and Kathy went above and beyond to help me through the home buying experience from start to finish. This included weekly updates on interest rates, contacting financial institutions to track down required paperwork, and a step-by-step “Sequence of Events” that lets you know what to expect throughout the entire process. I highly recommend them to anyone contemplating purchasing a new home.
– Dan & Megan Walsh, Mechanicsburg, PA
Rick and Kathy made the whole process of buying a house much less aggravating than it could have been! I am positive as is my husband that there were many issues resolved without even letting us know they had cropped up. We would assuredly use Falcon Mortgage again as we were referred to them by our daughter and son-in-law and in turn we have passed out Falcon Mortgage cards to anyone we know in the market for a home loan. If you need an effective advocate and a tireless team, use Falcon Mortgage – they ARE in your corner 24 hours a day 7 days a week!
– Christine & Rob Olewiler, Mechanicsburg, PA
Thank you to all of you for going above and beyond to make this happen for Sandy and Brian Wilson. I am blessed to be surrounded by such competent and professional people. I am so sorry I wasn’t able to be there for those last 36 hrs but I knew I left things in the best hands. Hugs to all! Barb Woods
– Realtor® Barb Woods, ABR, Green, Exit Realty Capital Area
Dear Rick And Kathy, All is well at the Wolf home thanks to some great re-financing. Thank you Rick for your help. For the first time since Stephy’s car accident I don’t have to worry about coming up with tax money. Will always recommend Falcon Mortgage and you. Again, thank you and God Bless.
– Kim Wolf & Family, Carlisle, PA
You both were a pleasure to work with and we are so happy that we chose Falcon Mortgage. I heard that buying a house was a long process and VA loans took so much time – I can’t believe you made it happen in 30 days! Thank you so much!
– Lyndi and Brandon Brown, Mechanicsburg, PA
A big THANK YOU to all of you for helping this deal go so smoothly and for all your help!!! We are very grateful! Thanks!
– Paul Miller, Mechanicsburg, PA
Great company, great service, and great to work with.
– Brad and Kim Wolf, Carlisle, PA
After getting disappointing news with another mortgage company that a VA Home Loan takes 45 days to process, I received a recommendation to contact Rick Storbeck as he is known to get the VA Home Loan completed much faster, and is a great professional. Since I had just moved back to the United States, and was living in a Hotel for several weeks, I was anxious to purchase my first home quickly. Due to Ricks ability to communicate, and his focus on getting the job complete, he was able to complete my VA Home Loan in less than 3 WEEKS! On top of that, he was able to lock me in at a great rate and did everything possible to lower any out of pocket costs! He developed a great, step-by-step plan that he kept me informed about. He made sure that I understood everything that he was doing. He also provided me great support at Settlement. I highly recommend this person, especially if you are trying to get a VA Home Loan!
– The Gandy Family, Mechanicsburg, PA
Overall, my experience was very positive. I found Rick to be very personable and responsive to my requests and suggestions.
– Stephanie Hoover, Halifax, PA
I have renewed confidence that closings can happen on time and still done in a short time when the need is there. Thanks Rick for a job well done.
– Realtor® Steve Bickford, ABR, Coldwell Banker, Select Professionals – Camp Hill, PA [2 weeks from initial interview to settlement]
Mr. Storbeck is the type of lender each Realtor looks forward to doing business with. His knowledge of “the loan” and the loan process is all-encompassing. No detail goes unnoticed. Mr. Storbeck is professional to the nth degree yet has a nice sense of humor. I would be honored to work with Falcon Mortgage in the future. This was definately a rewarding experience.
– Realtor® Marjorie Berkheimer, ABR, CRS, GRI, Jack Gaughen Realtor
Amazing how quickly Rick got this to settlement! I think the actual settlement took longer. Loved working with Rick, things got done, I was never out of the loop, and everything was great.
– Realtor® Susan Ackerman, GRI, CRS, ABR, Associate Broker, RE/MAX Realty Agency
Rick is a miracle worker. I called 4 other mortgage reps and all said “won’t work”. Rick makes it work.
– retired Realtor® Yolanda Burns
When no one else could help us refinance our mortgage, Rick did, and did an excellent and thorough job. Saved us thousands of dollars! He’s a real professional and a great guy to do business with!!
-Chris & Kelly Frye, Harrisburg, PA
We are extremely pleased with Falcon Mortgage. After having a terrible and disappointing experience with another mortgage company, Rick Storbeck showed us real quality and efficiency in a mortgage company. He did very well in answering all of our questions and eased our many concerns. Even after the scary and trying experience we had with the other mortgage company, Rick showed us that his company stood by their promises and proved to be very reliable and capable. His easy going yet very professional personality helped this mortgage process go very smoothly. We highly recommend Rick Storbeck at Falcon Mortgage and we would use him again. We already recommended him to a friend and he also seems very pleased. Our only regret with Falcon mortgage is not having gone to them in the first place. So, if you’re looking for a reliable mortgage company that is honest, efficient, and pleasant to work with, Falcon Mortgage is the place to go.
– Mr. and Mrs. Mark Hing, Felton, PA
Mike and I just wanted to say thank you so much for all the work you did to get us into our new house. We had both pretty much given up on ever being able to afford or find a home we liked! You will always be highly recommended by us!
– Mike & Amy Hennessey, Dover, PA
Rick was always available whenever my clients or I had questions for him or needed some clarification about something. Even when he wasn’t available, he got back to us in a very timely fashion. He made the WHOLE transaction very smooth for all of us. We appreciate his hard work and professional guidance!
– Realtor® Lawrence Bordner, Prudential Homesale Services Group
Not only did Rick and Kathy go beyond the call of duty for us, they also took the time to explain everything in great detail to us. Being first time homebuyers is a scary thing, but they eased the nerves on every occasion. It is hard to find people in today’s society who are willing to help someone, even after hours and on weekends, with anything they need. I would recommend them to anyone who is in need of any kind of financing, and also plan to have any future financial needs taken care of by them. Calling Rick for the first time was the best call I have ever made! Thank you guys again for everything.
– Kyle Lindahl, Heilwood, PA
As a first time homebuyer, I found instrumental Rick’s very prompt responses in replying to my questions and providing me information in a clear and concise language I could easily understand. He took what could have been a very uncertain process and made it a reassuring and successful experience. I would highly recommend Rick Storbeck and Falcon Mortgage, especially to first time homebuyers.
-Mary Hall, Manchester, PA
Rick Storbeck went above and beyond what I expected and treated me as a friend the first day we met. His honesty and sincerity was obvious from the start. I can’t thank him enough for the amount of time and hard work he put in for me and made my job easy. I would highly recommend him not only to someone else but to my family knowing they would be in safe hands.
–Thomas Day, York Haven, PA
A treasure to work with on every front-a gentleman-a gem!
– Mike Bard & P J Whiskeyman, East Waterford, PA
Rick, I think you did a super job.
– Guy Howell, Lewistown, PA
Rick was a tremendous help in putting this mortgage on the fast track. As a realtor I would not hesitate to refer a client to him.
– Realtor® John Gaydos, John Smith Realty Group
Rick was awesome. Very good to work with. He went above and beyond what I expected from a loan officer.
-John and Lisa Confer, Hershey, PA
We get em done
– Realtor® Gil Phelan , Costa Rican Real Estate 717-889-5177 US Calls